Our organisation aims to make positive impact in the support sector.
Our Story
24 Hour Priority Care Australia (24HPCA) commenced operations in 2019 after identifying a need for an organisation capable of providing 24 hours, all year round, qualified, experienced and trained support workers.
Since entering the market, 24HPCA has grown to become the preferred provider for our clients, which includes key Community Service Organisations.
Our ambition is to create a positive impact on the lives of those we serve and to lead the way in our field by championing the well-being and dignity of all individuals.
We are steadfast in our dedication to cultivating a profound sense of belonging, fostering aspirations and personal growth, and establishing a safe and supportive environment for children, young individuals, and families to flourish.
We at 24 Hour Priority Care Australia (24HPCA) have a vision – to enrich the lives of our communities.
We believe we can do this with our CARE values.
COMMUNITY
Creating a positive environment in which everyone is valued and understands the importance of teamwork.
ASPIRE
We aim to set a high standard in the industry and inspire our staff to rise above the current standard to provide better quality service and care.
RESPECT
A place where everyone is accepted and treated equally.
EMPOWER
Strengthening, supporting and developing the confidence of our carers – engaging their true potential.
We hope to create a positive environment in which everyone is valued and understands the importance of teamwork.
We hope to build on the efforts of our peers and raise the standard further so that the people we work with have access to competitive and quality services.
We aim to create an environment where everyone is treated with tolerance and respect.
We want everyone to feel that they are enabled to take control of their lives and reach the outcomes they seek.
We hope to create a positive environment in which everyone is valued and understands the importance of teamwork.
We hope to build on the efforts of our peers and raise the standard further so that the people we work with have access to competitive and quality services.
We aim to create an environment where everyone is treated with tolerance and respect.
We want everyone to feel that they are enabled to take control of their lives and reach the outcomes they seek.
We are definitely in unique times and our hearts go out to all those affected by the pandemic especially those who are sick, we wish them a speedy recovery.
24HPCA is doing everything we can to comply with our obligations under the “State of Emergency” and to ensure the continuity of our services to our employees, clients and communities.
We have been able to continue our 24/7 service as our business processes are adaptable to the online world. Our carers are well informed of all necessary actions and their responsibility as essential workers in the industry.
We are committed to ensure that our carers and clients are kept safe throughout this pandemic.
Our carers are continually reminded of their responsibility in keeping our clients safe. They have been instructed not to work if they have any cold or virus like symptoms. They cannot return to work unless a medical clearance is provided.
Our carers have undergone the recommended COVID-19 Infection Control Training by DHHS and they stay informed of any updates from the government.
